Web Page Backup and Restoration
Backup
We have several plans for archival. The data can be stored in-house (least price), in a fire vault in-house, off-site by us, off-site in a fire vault by us, off-site by third party (most expensive). The price depends on size and archival intervals.
If we create your website, there are two possibilities.
1) Your website could be done, finished, complete with no need for changes. In this case, we will remove your website from the development system and archive the finished product. This will be stored in our off-site fire vault on a monthly basis.
2) Your website is an on-going project with constant changes and updates. In this case, your website will most likely be on our computers, depending on how much work is being done, and how often we perform tasks relating to your files. Our own in-house archival plan will protect your files to the same degree that our other data is protected.
For the data we archive in-house, there is no guarantee that the data is protected. We could succumb to the same fate as any other facility, fire, flood, vandalism, acts of God, etc. Therefore, on a monthly basis, we archive all in-house data to a safe off-site fire vault. This is for our own safety. As a by-product, it also protects you (no fee charged for this service).
You can choose to have us pay particular attention to your data on a more regular basis than the automatic monthly schedule.
| We Create your Website: | Yes | No | ||||
| Daily | Weekly | Monthly | Daily | Weekly | Monthly | |
| In-house | $4/MB | $1/MB | $0/MB | $30/MB | $4/MB | $1/MB |
| Fire Vault in-house | $30/MB | $4/MB | $1/MB | $60/MB | $8/MB | $2/MB |
| Off-site | $45/MB | $6/MB | $1.50/MB | $90/MB | $12/MB | $3/MB |
| Fire vault off-site | $60/MB | $8/MB | $2/MB | $120/MB | $16/MB | $4/MB |
| Third party Archival Company | $120/MB | $16/MB | $4/MB | $240/MB | $32/MB | $8/MB |
| You Store Archive | $240/MB | $32/MB | $8/MB | $480/MB | $64/MB | $16/MB |
Restore
Should there ever be a disaster, you will appreciate having your backup. The next step is to restore the lost data from the backup. Backups can take place on a regular scheduled basis. The restore operation is another thing all together. These are emergency procedures and we understand that. You need your data and you need it as soon as possible.
There are fees for restoration. We make every attempt to make them reasonable and based on how well we perform in getting your data back up and running. Time is money and the amount we charge is based on how soon we can respond to your needs.
The fees are:
Overall Restore Fee: $100.
Contact Response Fee - Maximum $10 (based on how long it takes us to respond).
Retrieval from our storage facilities - Maximum $30 (based on how long it takes us to respond)
Reload of data - $5/MB (based on amount of data)
Contact Response Fee: Your contact fee is based on how soon we respond to your call. The longer we take, the less you pay. Here is how it works:
When you sign up for Backup services, we will provide you with an emergency number service. They will have our current set of emergency numbers and will know how to contact us, regardless of where in the world we are, or what time of the day it is. In the event that you need to call the emergency center, you will need to give the personnel your account number and a contact phone number to return your call. Make sure the emergency service reads your phone number back to you and that it is correct, otherwise, you will need to call back. If you have to call back because the number was not written down properly or otherwise, the time will have to start from when you called back a second time (we are not responsible for the number not being written down properly). The emergency number service will log the time of your call. It is important that you know this. You should ask and agree on the logged time of the call. When you hang up from contacting the emergency number service (first or second time), this time will be logged as the official start time that the emergency number service uses to contact us.
At the same time, you should start an e-mail (if possible) detailing the situation and any additional information that might be helpful. As soon as we get the message, we will check our e-mail for the details, initiate a return call to talk to you in person, and pull your most recent archival.
If you do not hear back within 30 minutes, you should call the emergency number service again. There is the possibility that your contact number was not written down properly, clearly or otherwise.
When you hang up from contacting the emergency number service (first or second time), they will attempt to contact us. We allow 10 minutes in order for them to contact multiple numbers in order to reach us. At the ten minute mark, the clock starts ticking. If we do not respond to you within 100 minutes, there is no response fee. Your fee is based on 1% per minute. Understand, the 100 minute mark does not mean that we will take more or less time than 100 minutes, only that if we are to charge a fee, we have to get busy. It is our assurance to you that we will do everything possible to take care of your needs because the clock is ticking!
Retrieval from our storage facilities: Your fee again is based on our response. Again, the fee is based on percentages and the 100 minute mark. The data may be stored in-house, or off-site.
In-house retrieval: You will know how much time we took when we initiate upload of data minus 10 minutes. We may need 10 minutes of time to get your data ready for upload (the clock does not start ticking until the first ten minutes have passed).
Off-site retrieval: You will know how much time we took when we initiate upload of data minus 30 minutes. We may need 30 minutes of time to get your data ready for upload. 10 minutes to get there, 10 minutes to get back, and 10 minutes to get the data ready (the clock does not start ticking until the first thirty minutes have passed).
Reload of data: This fee is based on the amount of data that needs to be restored. Price: $5/MB
Also Read
| Intro | Introduction to Web Design Services | |
| Why | Why you need a web page. | |
| Stats | This should scare you (at least back then it did). | |
| Prices | Packages, Prices, Options | |
| Extras | Extras Prices (with Descriptions) | |
| Additional Services | FTP, Link Maintenance, Webmaster, Proofread, Backup, Restore | |
| Web Design Help - Registering/Hosting | ||
| Web Design Terms & Conditions | Web Design Guarantee | Web Design Disclaimer | ||
| US Copyright Office | Copyright Basics | 10 Copyright Myths | ||
WebPage Design Services taken on a First-Come-First-Served basis!
For any of these issues, please send e-mail.
